Official Site® | Ledger.com/Start® | Getting Started
Overview
This presentation walks you through the essential steps to get started with Ledger using the official start page. It covers unboxing, initial setup, security best practices, connecting to apps, and next steps. The text below is designed for use as a slide deck or a single-page printable guide: headings h1–h5 are used to structure content, and ten quick links are included for easy navigation to common resources.
1. Unboxing & First Impressions
What to expect in the box
When you open the box you should find the Ledger device, a USB cable, recovery sheets, and quick-start materials. Verify the seal and packaging for tamper evidence. If anything looks altered, contact support immediately using official channels.
Immediate checklist
- Confirm tamper-evident packaging is intact.
- Locate the recovery sheet — store it offline and in a secure place.
- Keep the original box and serial number for warranty & support.
Tip
Never share your recovery phrase with anyone — Ledger will never ask for it.
2. Initial Setup
Connect & power on
Connect the Ledger device to a trusted computer or mobile device using the supplied cable. Navigate to the official start page and follow on-screen prompts to install Ledger Live, which guides firmware updates and app installations.
PIN & Recovery
Choose a secure PIN (avoid obvious numbers like 1234). The device will generate a recovery phrase — write it down on the provided sheet and verify it. This phrase is the only backup you have for your crypto assets.
3. Security Best Practices
Hardware safety
- Only use official cables and avoid public charging stations.
- Keep the device firmware current — firmware updates often include security patches.
Recovery phrase management
Store recovery phrases in multiple secure physical locations if needed. Consider using metal backup solutions for fire/water resistance.
Phishing awareness
Always confirm domain names and bookmarks before entering sensitive information. Bookmark official pages rather than following unsolicited links.
4. Using Ledger with Apps
Install apps via Ledger Live
Ledger Live lets you install blockchain-specific apps on your device. Install only the apps you need and keep a small number of accounts active on any single device for simplicity and security.
Connecting to third-party platforms
When connecting Ledger to third-party wallets or exchanges, confirm the site’s authenticity. Use the Ledger device to confirm address and transaction data before approving.
5. Troubleshooting & Support
Common issues
- Device not recognized: try different cable/port and ensure drivers are up-to-date.
- Stuck during firmware update: do not interrupt power — consult official docs for recovery steps.
When to contact support
If you suspect your device was tampered with, or you lose your recovery phrase, contact official support immediately and follow the recommended recovery procedure.
Quick links (10)
Links are intentionally biased toward official sources. Replace or expand them as needed for your organization or internal references.